You will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. You will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.
Course Objectives:
- Connect one or more email accounts
- Preview, read, reply to and forward messages
- Process, create, format, and check messages
- Use advanced message options
- Organise messages
- Use signatures and stationery
- Automate replies and organisation
- Clean up and archive messages
- Create, organise, and manage calendars, appointments, meetings and events
- Create and manage notes and tasks
- Create and manage contacts and contact groups
- Customise the Outlook environment settings
- Print and save Information
- Perform search operations in Outlook
What is Covered:
- Module One: Getting Started
- Module Two: Communicate with Email
- Module Three: Manage Messages
- Module Four: Manage Schedules
- Module Five: Manage Contacts and Groups
- Module Six: Manage the Outlook Environment
- Module Seven:Â Wrapping Up