Business

Emotional Intelligence at Work

Definition

 

What does the phrase “emotional intelligence in the workplace” encompass?  There are five main areas of focus that are included in most studies:

  • Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
  • Self-regulation – of emotions, standards of honesty, and adaptability.
  • Motivation – drive to achieve goals, commitment, and initiative.
  • Empathy – high sense of diversity, compassion, and is driven to assist others.
  • Social Skills – skills in conflict management, communication, and leadership.

 

Course Objectives:

 

  • Define and practice the areas of emotional intelligence in the workplace.
  • Identify and control your emotions.
  • Successfully communicate and maintain relationships with others.
  • Identify nonverbal communication and consider this information when engaging.
  • Successfully execute conflict resolution and overcome other obstacles in the workplace.
  • Exhibit empathy and reverence for others.
  • Identify anxious and stressful emotions and better control these negative emotions.

 

What is Covered:

 

  1. Module One: Getting Started
  2. Module Two: Introduction to Emotional Intelligence
  3. Module Three: Benefits
  4. Module Four: Social Skills
  5. Module Five: Reducing Anxiety and Stress
  6. Module Six: Conflict Resolution
  7. Module Seven: Relationship Management
  8. Module Eight: Overcoming Obstacles at Work
  9. Module Nine: Building Rapport
  10. Module Ten: Non-Verbal Communications
  11. Module Eleven: Emotional Awareness and Empathetic Accuracy
  12. Module Twelve: Wrapping Up
Current Status
Not Enrolled
Price
R 399,00
Get Started

Credit Card Payments

All Credit and Debit Card payments are processed through PayU. After submitting the discount code, you will be redirected to the PayU payment gateway, where you will be asked to enter your Nedbank card details in order complete the transaction.

After the payment has been successfully processed, you will be redirected back to the Educate24 site, and will be able to start your course immediately.

 

How to access your voucher on the Greenbacks app

 

All Nedbank Greenback members who wish to make use of this discount, please follow the check out process where you will be prompted on how to redeem your discount code

Simply download the Greenbacks app.
Select offers and Opt into the Educate24 deal to get access the voucher code that will entitle you to 25% off.
Once you’ve opted in, go to ‘More’ at the bottom of your screen and select ‘Coupons’.
If your coupon does not appear, please check again in a few minutes.
Visit www.educate24.co.za to purchase your online course.
Present your coupon code at checkout and pay with your Nedbank card.

Any Nedbank queries can be directed to this number: 0860 555 111

Why do you need my card number?

Educate24 will only use your card number to validate that you are a Capitec client.

 

Is it safe to enter my card number?

Yes it is safe. Educate24 does not store your card number and only use it to validate that you are a Capitec client.

 

 

Where can I find my card number?

Your card number is the 16 digit number on the back of your Capitec bank card.

 

 

All Capitec Card holders who wish to make use of this discount, please follow the check out process where you will be prompted on how to redeem your discount voucher