Business

Business Etiquette

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

  • You met someone important and had no idea what to say or do?
  • You spilled soup all over yourself at an important business event?
  • You showed up at an important meeting under or overdressed?

Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette course will help you look and sound your best no matter what the situation.

 

Course Objectives:

 

  • Define etiquette and provide an example of how etiquette can be of value to a company or organisation.
  • Understand the guidelines on how to make effective introductions.
  • Identify the 3 C’s of a good impression.
  • Understand how to use a business card effectively.
  • Identify and practice at least one way to remember names.
  • Identify the 3 steps in giving a handshake.
  • Enumerate the four levels of conversation and provide an example for each.
  • Understand place settings, napkin etiquette and basic table manners.
  • Understand the meaning of colors in dressing for success.
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

What is Covered:

 

  1. Module One: Getting Started
  2. Module Two: Understanding Etiquette
  3. Module Three: Networking for Success
  4. Module Four: The Meet and Greet
  5. Module Five: The Dining in Style
  6. Module Six: Eating Out
  7. Module Seven: Business Email Etiquette
  8. Module Eight: Phone Etiquette
  9. Module Nine: The Written Letter
  10. Module Ten: Dressing for Success
  11. Module Eleven: International Etiquette
  12. Module Twelve: Wrapping Up
Current Status
Not Enrolled
Price
799
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Credit Card Payments

All Credit and Debit Card payments are processed through PayU. After submitting the discount code, you will be redirected to the PayU payment gateway, where you will be asked to enter your Nedbank card details in order complete the transaction.

After the payment has been successfully processed, you will be redirected back to the Educate24 site, and will be able to start your course immediately.

How to access your voucher on the Greenbacks app


All Nedbank Greenback members who wish to make use of this discount, please follow the check out process where you will be prompted on how to redeem your discount code

Simply download the Greenbacks app.
Select offers and Opt into the Educate24 deal to get access the voucher code that will entitle you to 25% off.
Once you’ve opted in, go to ‘More’ at the bottom of your screen and select ‘Coupons’.
If your coupon does not appear, please check again in a few minutes.
Visit www.educate24.co.za to purchase your online course.
Present your coupon code at checkout and pay with your Nedbank card.

Any Nedbank queries can be directed to this number: 0860 555 111

Why do you need my card number?

Educate24 will only use your card number to validate that you are a Capitec client.

Is it safe to enter my card number?

Yes it is safe. Educate24 does not store your card number and only use it to validate that you are a Capitec client.

Where can I find my card number?

Your card number is the 16 digit nmber on the front of your Capitec bank card.

All Capitec Card holders who wish to make use of this discount, please follow the check out process where you will be prompted on how to redeem your discount voucher