Business Correspondence

Study at your own pace!

We’ve created our courses to suit your busy life! The duration of this course is based on a student guide where one 300 – 500 word article is read per day, and the assessment is done on a separate day after the relevant articles have been reviewed. But you can do the course in your own time and at your own pace. If you choose to do two readings per day, it will take you half of the estimated time, four readings per day means doing the course in a quarter of the time etc. We leave that decision up to you!

What this course is about?

This course aims to firstly introduce to you the reasons why clearly written well organized business correspondence is vital to any and all businesses. The course will then guide you through some basic communication tools that will allow you to communicate better. You will then be taken through the various forms of business correspondence including formal business letters, emails, memos and cell phone communication in business. You will be instructed on style and tone and how best to connect and communicate well with the receiver of the correspondence. The course aims to assist those in business who want to communicate their ideas, opinions and directives in a way that serves them and their businesses best.

Who should be doing this course?

This course will help anyone who is in a business that requires them to correspond with others within their organization or outside. The ability to communicate well in formal business letters, internal memos, clear emails or even sms’s or WhatsApp is an essential tool for everyone trying to work for or run a business.

Learning outcomes

After completing this course, you should be able to:

  • Understand* the basic concepts of communication
  • Understand the need to analyse the purpose and audience of your communication
  • Outline the steps needed in gathering information
  • Analyse the situation and be able to select the appropriate medium of communication
  • Examine the information that is needed, gather it and organize it appropriately
  • Understand and apply the various ways to make communication clear, coherent and concise
  • Understand the importance of appropriate style and tone
  • Understand and apply the best practices in formats and functions of business letters
  • Understand and apply the best practices in formats and functions of business emails
  • Understand the dangers and pitfalls of communications on the internet


Your course is mark is calculated using the average mark obtained in each of the Chapter tests. In order to pass this course, you must obtain a final course mark of at least 50%. This means that even if you fail a few of the chapter tests, if your test marks in the other chapter tests are high enough you will still be able to pass the course. Good Luck!

Current Status
Not Enrolled
R 399,00
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Credit Card Payments

All Credit and Debit Card payments are processed through PayU. After submitting the discount code, you will be redirected to the PayU payment gateway, where you will be asked to enter your Nedbank card details in order complete the transaction.

After the payment has been successfully processed, you will be redirected back to the Educate24 site, and will be able to start your course immediately.


How to access your voucher on the Greenbacks app


All Nedbank Greenback members who wish to make use of this discount, please follow the check out process where you will be prompted on how to redeem your discount code

Simply download the Greenbacks app.
Select offers and Opt into the Educate24 deal to get access the voucher code that will entitle you to 25% off.
Once you’ve opted in, go to ‘More’ at the bottom of your screen and select ‘Coupons’.
If your coupon does not appear, please check again in a few minutes.
Visit to purchase your online course.
Present your coupon code at checkout and pay with your Nedbank card.

Any Nedbank queries can be directed to this number: 0860 555 111

Why do you need my card number?

Educate24 will only use your card number to validate that you are a Capitec client.


Is it safe to enter my card number?

Yes it is safe. Educate24 does not store your card number and only use it to validate that you are a Capitec client.



Where can I find my card number?

Your card number is the 16 digit number on the back of your Capitec bank card.



All Capitec Card holders who wish to make use of this discount, please follow the check out process where you will be prompted on how to redeem your discount voucher